Consumer Research
Primary research, qualitative and quantitative, into who your consumer is, how they decide, and what would make them switch.
What's included+
Research design — the questions worth answering, and the method that answers them
Qualitative research — in-depth interviews, focus groups and in-home or shop-along immersions
Quantitative research — surveys sized to read by segment, city tier and channel
Consumer segmentation — who the brand should build for, and who it shouldn’t
Needs and barriers map — the jobs, triggers and objections behind the purchase
Insight to action — findings translated into positioning, product and communication decisions
ENTANGLED






An Entangled breakdown: NuaThe category taught women to tolerate discomfort.
An Entangled breakdown: abCoffeeMost coffee brands compete by adding more.
An Entangled breakdown: OatlyHow Oatly disrupted one of the world's most boring categories.